AusNet Services manages the distribution network for Customers in Melbourne’s north and east and across all of eastern and north eastern Victoria. Whether you are a
resident or a business and have a property that is currently not connected to the electricity network, AusNet Services can help you get connected.
New connections or changes to an existing connection can be relatively simple, or may involve an extention or upgrade to the electricity network. The type of connection
will determine the cost and how long it will take to get you connected.
If your connection requires changes to the electricity network or your property has certain zoning restrictions (cultural significance, bushfire risk etc.), your request
will usually involve: an assessment to create a fixed quote, followed by the construction work. The assessment service attracts a fee that is deducted from your
construction cost if you decide to go ahead with the connection.
For a relatively simple residential connection that does not require an assessment step, AusNet Services may be able to provide an immediate fixed offer. If you
think your connection is in this category try our free online cost calculator.
To get started, apply now by clicking on the applicable application link -
or for more information click below -
If your connection to the network is all ready to go, the final step is to have a meter installed and energised. To do this you need to contact your preferred electricity retailer and they will organise this for you.
We are responsible for installing new meters and reading and inspecting meters on residential and business premises. Before we do this work we need to receive two separate service requests from your selected Retailer.
Getting connected to the AusNet Services network involves applying for the connection and then paying the construction costs. Once payment has been made, the construction work will be scheduled and completed. The process and cost will vary depending on the complexity of your site conditions.
If you are a residential customer, we recommend contacting an electrical contractor to complete this process on your behalf.
More information is available below and on our Electricity Connections Application page.