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Welcome to The GoodGrid Program

At AusNet Services we do everything we can to keep power flowing. We’re working collaboratively with residential and business customers as well with government and industry bodies to make sure there is safe, reliable and stable electricity supply to your property.

This summer as part of our GoodGrid Program, we’re working with 1,000 homes across Eastern Victoria to help 
keep the electricity network running smoothly.

We are offering participants of the GoodGrid Program the chance to win one of two $1,000 RACV Resorts Vouchers. To be in the running for the early bird (first) $1,000 RACV Resorts Voucher, you must be registered by 18 November 2019. To be in the running for the second $1,000 RACV Resorts Voucher, you must be registered by 15 January 2020. 

 How the program works:

  • Register for the program using our online registration form. You’ll need a few details from your account such as the account holders name, your NMI and meter number, as well as the phone number on your account.
  • From 1 December 2019 to 31 March 2020, we will contact you up to 10 times times asking you to reduce your energy usage for up to 4 hours.  We call each of these a ‘GoodGrid Event’. 
  • We will be in touch regarding GoodGrid Events -we’ll notify you of an Event via email, text, or both so you’ll have time to prepare
  • During an Event, we will ask you to reduce your energy consumption to an amount below what it would otherwise have been
  • You will receive $10 every time you participate in an Event and reduce your usage below what it would otherwise have been.
  • You will receive $5 when you complete a survey related to an Event
  • Terms and conditions apply

If you have any questions or queries, please contact us. To help us get back to you faster, please email us at Alternatively, you can also call us on 1300 451 331. 

Register now

To participate you need to:

  • Not be a vulnerable customer
  • Have been living at your premises for a minimum of 60 days
  • live in one of the following areas:

Area Postcode
 Mernda, Doreen 3754
South Morang 3752
Drouin 3818
 Longwarry 3816
Bunyip 3815
Garfield 3814
Narre Warren, Narre Warren South 3805
 Berwick, Harkaway 3806

Cranborne, Botanic Ridge, Cranborne North, Cranborne West, 

Cranborne East, Sandhurst, Devon Meadows, Cannons Creek, Junction Village, Cranborne South,

Clyde North, Clyde, Cardinia  3978