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Thank you for your interest in the GoodGrid Program.

We have received your application which stated that you don’t know if you are a vulnerable customer.

We will be in touch with you soon to discuss your eligibility to participate in the GoodGrid Program.

If you are not already using AusNet Services' myHomeEnergy consumer portal, you may find this a useful tool to help you monitor, budget and assess your energy use. If you are using the portal for the first time, you will need to register to access it. The link to this portal is

We hope to partner with you as a GoodGrid participant.

If you have any queries, we’re here to help. Send us an email at or call us on 1300 451 331.